Privacy Policy
This policy explains how Roster Engine collects, uses, and protects your information.
1. Information We Collect
We collect information you provide directly (such as your name and email when creating an account), information generated by your use of the Service (such as roster data, member names, and shift schedules you enter), and technical data (such as IP address, browser type, and usage patterns via analytics).
2. How We Use Your Information
We use your information to provide and improve the Service, process payments, send shift reminder emails (only when you opt in), respond to support requests, and comply with legal obligations. We do not sell your personal information to third parties.
3. Data Storage & Security
Your data is stored on secure servers hosted by our infrastructure providers. We use industry-standard security measures including encryption in transit (HTTPS) and at rest. However, no method of transmission or storage is 100% secure.
4. Shift Reminder Emails
If you subscribe to shift reminders via the public roster page, we store your email address and associated member name to send reminder notifications. You can unsubscribe at any time via the public roster page. We use Resend to deliver these emails.
5. Payment Processing
Payments are processed by Stripe. We do not store your full payment card details. Stripe's privacy policy governs the handling of your payment information.
6. Authentication
Authentication is handled by Clerk. We do not store your passwords. Clerk's privacy policy governs the handling of your authentication data.
7. Analytics
We use Google Analytics to understand how users interact with our public pages. Google Analytics collects anonymized usage data. You can opt out via your browser settings or the Google Analytics opt-out browser add-on.
8. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences (such as selected roster member), and collect analytics data. You can control cookies through your browser settings, though this may affect functionality.
9. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
10. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at rosterengine@gmail.com. If you are in the EEA or UK, you also have rights under GDPR.
11. Third-Party Services
We use the following third-party services: Stripe (payments), Clerk (authentication), Resend (email delivery), Vercel (hosting), Google Analytics (usage analytics). Each of these services has its own privacy policy governing their use of your data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact
If you have questions about this Privacy Policy, please contact us at rosterengine@gmail.com.